Monitoring critical student alerts, ensuring they're responded to,
Reading through words of pain and despair, and some slivers of hope too.
On a typical day with the help of team, diffusing crises and averting suicide,
The job made easy with the help of SPOCs, and in-house counselors by my side.
Designing solutions to address student needs, both of performance and well-being,
An AI chatbot or an automated campaign, ensuring they're empathetic like a human being.
CBT tools that are evidence based, are transformed to use in a digital form,
Scripts for videos, or new assessments, with the team I daily brainstorm.
Meetings make up a larger part, with peers, with team, with boss, with clients,
Achieving alignment to seal our place, a fledgling David amongst the giants.
Discussions abound on strategy, on Ops, on product, in daily standup,
The day is filled with purpose and chores, just like any other thriving startup.
I don't know whether what I do, can be labelled as #JobsOnTheRise,
But I have found my niche, my North Star, and this job is a dream, a cherished prize.
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